• Our products consist of CDs & Downloads. An EP is £6, albums are £10, and all Downloads are £0.99.
  

• All orders are sent via Royal Mail. Postage within the UK is FREE. Orders are processed Monday to Friday between 9am and 1pm. Orders typically ship within 48 hours. So if you place an order on Monday at 11am, it will likely go out the same day. Orders placed after 5pm on Friday will be processed on the following business day. Once it leaves our hands we have no control over the postman, so please allow a reasonable amount of time for him to bring it to you.
  

• International orders can sometimes be delayed by customs when entering a foreign country, and can take longer than usual to be delivered. Other times, packages are held by a local post office for similar reasons. We recommend that you first visit your local post office to inquire about your package before contacting us. A tracking number will be supplied to allow you to check the progress of the package. Please allow up to four weeks for delivery.
  

• All returns and exchanges must be made within 14 days of the shipping date. If your order arrives damaged, or we send the wrong item, please contact us with the following:

• your name

• order number

• order date

• name of the product you wish to return

• reason for return

Please send the returned item to our address below. We will credit your original method of payment, minus shipping charges.Or exchange it for the correct item.

• Privacy Policy – BlackArtsLibrary does not store any financial information such as card numbers or bank details. We will not pass on your details to any other company.
• Customer Service Contact Information:
  For payment enquiries: payments@blackartslibrary.com
  For all other enquiries: contact@blackartslibrary.com
  
   
  Black Arts Library
  
  17 Leyland Avenue,
  Manchester, 
  M20 6EW.
  
  
  Tel: +447879036612 (10am til 4pm GMT)